====================== Starting the Service ====================== If you have already registered and configured the service, then you can start it. See also :doc:`register` and :doc:`config/index`. Most typically you would probably just open the Windows Services snap-in (``services.msc``), locate the Rattail File Monitor service in the list, right-click that and choose Start. You may encounter problems when first starting the service; if so see the Troubleshooting section below. If things are working "normally" then the filemon service should be writing a log file (e.g. ``C:\ProgramData\rattail\log\filemon.log``), so check that to be sure it's doing what you expect. Stopping the Service -------------------- As with starting, you probably just want to use the Windows Services snap-in to stop the service. Locate it in the list, right-click and choose Stop. Troubleshooting --------------- Note that starting the service may fail, for any of a number of reasons. Here we list some we've encountered, with tips for fixing each. You may encounter other issues not addressed here; if so please file a bug report at ``_. Error 5: Access is denied ~~~~~~~~~~~~~~~~~~~~~~~~~ It's possible this may occur due to multiple underlying issues, but at least one of them has a straightforward fix. If you did not install Python "for all users" but rather just clicked through with the "default" install (see :doc:`/base/install/windows/python`), then odds are the ``rattail`` user (or whoever the service runs as; see :doc:`/base/install/windows/user`) does not have permission to invoke the Python executable. The fix in this case is to uninstall "everything" (i.e. "unwind" everything you installed per this manual; see :doc:`/base/install/windows/index`) and then re-install, this time making sure to install Python "for all users". Note that before uninstalling any software you should maybe unregister the filemon service first; see :ref:`unregister-windows-filemon`.