Customer Orders

Presumably all retailers sell products to customers. Most will have a dedicated point of sale (POS) system for that.

Additionally, some retailers let customers place orders for product which will arrive in store for pickup at a later date. These are often referred to as “special orders” or “case orders” etc.

Rattail offers tools to facilitate entry and tracking for such orders, providing visibility and workflows for their full life cycle.

Note

Now that we all know what “COVID” means, online orders with curbside and delivery options have risen in prominence. For the moment Rattail does not directly provide features with those in mind. However this “customer orders” feature is clearly related, and probably a lot of the schema and/or logic could be shared between scenarios. But so far only the classic “special/case order” scenario is being addressed.

• Entry
• Purchasing
• Receiving
• Fulfilment
• Cancellations / Other
• Reporting