Receiving

In the context of Customer Orders, our concern here is making sure the Receiver knows about them and sets them aside while receiving the Purchase Order, once it’s arrived from the Vendor.

Another concern is how/when/who should contact the Customer to notify them that their order has arrived. If the Customer account has a valid email address on file then perhaps they are emailed automatically; otherwise an Employee must call their phone number etc. In either case the attempt to contact the Customer should be recorded somehow, along with notes e.g. indicating if it was successful.